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Why use Fountain Timber

Our Commitment

For over fifty years Fountain Timber has been manufacturing and supplying a range of high-quality timber products for discerning customers to improve their garden… all at the very best value, combined with excellent service and experienced advice. 

From the Heart of the Wood

Take a walk around our unique display areas in the heart of the woods and enter the magical world of timber at Fountain's. From the moment you step out of your car and walk towards our entrance, you will detect the fresh aroma of sawn Pine as we produce fencing and posts in our sawmill or you may well hear our local craftsmen manufacturing gates or seats…. You will recognise that we supply something different from the heart of the wood. 

We pride ourselves in understanding the needs of our customers, which is why you will find 100s of products to suit every taste and style of garden at prices to match your budget.

Environment Friendly- Responsible - Low wastage - Sustainable

We care about the environment and operate to a strict environmental management standard (ISO 140001). Our policy is to reduce wastage by using every part of the tree from the largest sections through to the bark, chippings even the sawdust. As members of the Forest Stewardship Council® (FSC), we purchase the raw timber from responsibly managed forests and therefore offer FSC certified products.

Advice and Guidance

Fountain Timber are recognised specialists in supplying fencing, timber and high-quality timber products for the garden. It is no surprise that we know a lot about garden timber products. We have been doing it for over 50 years – it’s what we do and why we do it well.

We understand the importance of making the right choice and we are always happy to help. Whether you need advice on how to measure and fix new gate, what treatment to use on your timber, help with calculating or choosing most suitable materials for your new fence, deck or other garden projects - all you need to do is ask.

Collection or Delivery

We have made a conscious effort to increase our stock this season to allow you to ‘Take it away today’ once you have made your choice. Alternatively, if your selection is too large or awkward for you to carry away, we will be pleased to arrange delivery using our fleet of small, medium and large vehicles.

If we get it wrong... We put it right

Our reputation has been built on quality products, great value and excellent customer service. We take pride in what we do, so if you find fault with any of our products or services – let us know and we will endeavour to put it right. 

We stand by our timber treatment...

As a specialist in fencing, gates, sheds and other garden products, we have unrivalled experience in manufacturing and supplying products that are used in ground contact and wet conditions. We use quality high-pressure treatment Wolmanit® CX to treat all our ground contact materials - posts, gravel boards, sleepers, bollards etc to Use Class 4 (UC4).  Since the introduction of ‘Wolmanit® CX’ in 2013, we are confident our pressure treated products will have 10+ year service life protected against any failure caused by fungal or insect attack. 

Any UC4 product supplied by Fountain Timber Products Ltd which fails during this 10 year period will be replaced FREE OF CHARGE subject to following conditions:

  • The timber must be used for the supplied purpose and not placed in any abnormal conditions not highlighted to Fountain Timber Products Ltd at the time of purchase or alternatively removed from their original position and re used in differing conditions
  • If the product is cut, notched or drilled It is essential the cut ends are liberally treated with quality wood end grain preservative like Cut’n’Treat or Ensele.
  • Fence posts must not be pointed after treatment
  • The shortening of ground contact products ie posts, gravel boards, bollards, sleepers etc should be avoided wherever possible. Under no circumstances should a cut end be placed in the ground, without return for pressure treatment
  • If setting posts in concrete, suitable drainage/runoff must be applied allowing water to flow freely away from the post.
  • We will require the return samples (ie whole post, bollard, sleeper…) for any failed product to identify the cause of failure and to test the quality and penetration of the treatment.
  • Proof of purchase must be supplied with any claim – this can be by way of receipt invoice number or delivery note number for the products in question.


  • Excessive damage during installation (ie. splitting of pointed stakes or equalising/ planning without returning for re-treatment) as well as damage caused by regular wear, for example regular strimming around the post, will void protection and warranty and such products will not be subject to free replacement.
  • This undertaking will cover the cost of replacement of the product as supplied by Fountain Timber Products Ltd. Any other consequential costs incurred in replacing the products are excluded.   
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