Delivery & Transport

Delivery

The delivery charges are as follows:

DELIVERY ZONES Orders Under £180 Orders Over £180 Orders Over £500 Orders Over £1200
ZONE 1: POSTCODES LOCAL DELIVERIES (ALL BS POSTCODES) BS £24 £18 £12 FREE
ZONE 2: POSTCODES - GL, SN, BA, TA £36 £30 £24 FREE

*Delivery costs include VAT

  • Delivery can only be made to the nearest drop off point.
  • Our driver cannot enter a house/property due to risk of damage to the property or contents.
  • If you have agreed OK to leave - Please note that we cannot leave goods on highway or pavement.  Our driver will assess if it is safe and/or secure to leave goods and if not, they will be returned to our yard and second chargeable delivery will be arranged.  
  • Assistance - Under NO circumstances can a retail customer/ member of the public assist in the unloading of any of our vehicles on their site or at their home. Contractors assisting unloading should be aware of health and safety issues, ie must wear personal protective equipment (eg. Gloves/ Foot protection etc.). If the driver deems that he cannot accept this assistance for safety reasons, he will return to the yard and arrange to deliver again with a driver’s mate. Additional delivery charge plus driver’s mate charges will apply.
  • Under NO circumstances are customers (trade or retail) allowed on the vehicle bed.

Transport

Shown below are the vehicles we use to deliver orders to our customers. As you will appreciate sending a vehicle which can't gain access will mean a wasted journey. We, therefore, ask our customers to study the vehicles shown below and let us know prior to arranging a delivery if our drivers may experience difficulties. Delivery is to the nearest drop off point.

3.5-tonne lorry: 4.8m long, 2m wide, 2.4m high

This is the smallest standard delivery vehicle we are likely to send. In the unlikely circumstance that you believe this vehicle is too big, please tell us before we arrange delivery.

3.5-tonne lorry: 6.2m long, 2m wide, 2.4m high

This is the latest of our small delivery vehicles. Its narrow width gives access to many restricted areas and the extra-long body allows us to deliver long lengths to most locations.

7.5-tonne Tipper Lorry: 5.8m long, 2.3m wide, 2.5m high

If you order a bulk, loose product for delivery, bark mulch, for instance, this is the size of the lorry for quantities up to 12 cubic metres

11.0-tonne lorry: 7.5m long, 2.4m wide, 2.7m high

This vehicle has a carrying capacity of almost 6 tonnes and its short wheelbase allows easy access to most delivery points

18-tonne lorry with Crane: 9.4m long, 2.5m wide and 4m high

If you order a product that requires a crane off-load, dumpy bags, for instance, this is the lorry that will deliver them. Please note the crane cannot operate underwires or other overhead obstructions.

For further information about deliveries or our vehicles call our Helpdesk : 01934 862710

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